Who is Hypora
Hypora is a Canadian software platform, based in Montreal. Your broker uses it to collect your documents, prepare your file, and document regulatory compliance. Hypora is not your broker, it's their work tool.
Your data
Your personal information is hosted exclusively in Canada (Montreal). No data leaves the country without your consent. Hypora acts as a subcontractor (agent) of your broker under section 18.1 of Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25). Your broker remains responsible for the processing of your information and is your main point of contact.
Automated document analysis
To prepare your file, some documents may be analyzed automatically by a subprocessor, with your consent. The analysis may take place outside Canada, only for the duration of processing, and your broker verifies each piece of information before using it. This processing underwent a privacy impact assessment (Law 25), signed on July 18, 2026, which you can consult.
Your rights
You can withdraw your consent, request access to your information, request correction, or file a complaint with Quebec's Commission d'accès à l'information at any time. Contact your broker to exercise your rights. For privacy questions specific to Hypora, email contact@hypora.ca.
Retention period
Your documents are retained for 5 years after the last transaction, in accordance with the federal Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA). After that period, they are securely destroyed.
Regulatory compliance
Hypora complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec's Law 25, FINTRAC requirements, and Autorité des marchés financiers rules applicable to mortgage brokers.